Peru FAQ

Program Preparation Information

  The information below is everything you'll need to prepare for your trip.

Program Life



When we refer to the community of participants and leaders in VISIONS, we mean it as best defined by M. Scott Peck in “The Different Drum”:

[A] group of individuals who have learned how to communicate honestly with each other, whose relationships go deeper than their masks of composure, and who have developed some significant commitment to . . . delight in each other, make others' conditions (their) own.

On a VISIONS program, we place a premium on building a sense of community and getting to know everyone in the group. Sometimes, community can mean “neighborhood” in the sense of sharing resources like power tools and physical labor, as we do in the communities where we work. On a deeper level, it can mean creating a kind of family out of strangers and it is this sense of community that we strive to create among our groups and leaders.

Community means embracing your responsibilities within the group rather than hiding in anonymity, respecting others, communicating clearly, and living together cooperatively. To encourage growth in each of those areas, your leaders will facilitate evening meetings that include every participant on the program. Your group will meet three or four nights a week for about an hour to speak and listen to each other. We almost always start by reflecting on the day, including the overall volunteer and cultural experiences. Sometimes an incident or event raises questions that deserve everyone’s perspective and input. When it’s called for, we also use the time to hash out issues and iron out differences. This is a time to communicate openly and to listen to others’ perspectives. It can also be an occasion for us to see how others perceive us, which is a valuable gift.

Through this forum, we stand to gain insight as well as more confident and effective communication skills, which are as useful as the physical skills we learn and apply during the day. Our focus is the here and now, and the integrity of the community, of both leaders and participants, living and learning together.

It is your time, our time, to build a foundation of trust and cohesiveness in the process of becoming a strong community.

There can be no vulnerability without risk; there can be no community without vulnerability;
there can be no peace —
and ultimately no life — without community.

- Scott Peck

Code of Ethics

  • Travel with a spirit of humility and a genuine desire to meet and talk with local people.
  • Be aware of the feelings of others. Act respectfully and avoid offensive behavior, including when taking photographs.
  • Cultivate the habit of actively listening and observing rather than merely hearing and seeing. Avoid the temptation to “know all the answers.”
  • Realize that others may have concepts of time and attitudes that are different—not inferior—to those you inherited from your own culture.
  • Instead of looking only for the exotic, discover the richness of another culture and way of life. Learn local customs and respect them.
  • Spend time each day reflecting on your experiences in order to deepen your understanding. Is your enrichment beneficial for all involved?
  • Be aware of why you are traveling in the first place. If you truly want a “home away from home,” why travel?

Compiled by The North American Center for Responsible Tourism, San Anselmo, CA

Program Expectations & Zero Tolerance Rules

Zero Tolerance Rules

VISIONS is a Zero Tolerance program regarding (1) consumption, possession, or attempted possession of alcohol or drugs/illegal substances; (2) sexual activity. Consuming, possessing, or attempting to possess alcohol or drugs/illegal substances will result in immediate dismissal from the program. Participants may not abuse over-the-counter drugs or use medications not prescribed to them. Sexual contact—meaning conduct deemed unacceptable in public places—also will result in dismissal. Remember that VISIONS focuses on an inclusive group dynamic, making cliques and romances out of sync with the goal of a powerful and life-changing experience. Please review the Enrollment Contract for the complete Terms of Participation.

The “Airplane Rules” (zero tolerance rules) are in place for everyone’s safety, health and welfare, common sense, group dynamic, and with local laws in mind. It is important to remember that local laws may be different than what you are used to, and in some locations, repercussions and penalties are severe and may have a long-lasting impact on your future. If a participant is sent home early from a program, the participant's parent/guardian will be responsible for booking the next available flight directly with the airline. VISIONS travel agent is not always available for these types of flight changes, and purchasing a new ticket is sometimes necessary.

Sending a participant home is difficult for everyone, but it will happen if an Airplane Rule is broken. Being sent home, even in final days of a program, results in forfeiture of the Certificate of Service and recognition of service hours. Again, the safety, health, and wellbeing of participants is at the core of our policies.

Buddy System and Boundaries

If you want to leave your homebase area during the occasional free time - for example, to stop at a store or to go for a run - you need to find someone in your group who is willing to go with you, and you must remain inside the pre-determined boundaries. You and your buddy check out with a leader, establishing where you will be and how long you will be gone. When you return, you check in with the same leader. 

The boundaries are explained by leaders on the first day of the program, and usually encompass our immediate neighborhood and the nearby places we know well. Our leaders need to know where everyone is at all times for your safety and for maintaining the general flow of the program. Participants will be with leaders at all times during non-daylight hours, unless there is a special case such as a dinner with a local family.

Getting Enough Sleep

VISIONS programs are demanding. We start early, work hard, and explore with passion. Free time can be used to catch a short nap, but to keep everyone healthy and energized throughout the program, we establish a set “lights out" time. Leaders consider the daily routines of our host communities and our personal program needs when setting those times. There are occasional exceptions including staying up for a social event, or sleeping in on a morning when leaders determine some extra rest will be beneficial for the group. Participants are welcome to use a headlamp to read after lights out, but we suspect that you will welcome sleep.


Since VISIONS cannot provide medical advice regarding international travel or vaccinations, we recommend consulting with your family physician or a travel doctor, and keeping in mind that some vaccines require a series of shots that take place over several weeks. While there are no required vaccines for travel to Peru, many travelers to developing countries choose to receive common travel vaccines including those for typhoid fever and / or hepatitis A.

We also suggest that you review the Center for Disease Control (CDC) website for Peru. Please note that the program is based in Urubamba, and that excursions to other areas include Cuzco, various sites within the Sacred Valley and Machu Picchu. There is a hospital in Urubamba and more serious medical situations also may be treated at the major hospital Cuzco (about a one-hour drive).

To learn more about health and risk management on VISIONS programs, please refer to this FAQ link.

Being in touch

Program Updates

While VISIONS leaders do not post constant updates from the field (their primary job being to be fully present with the program and kids), we do post a few photos and short updates every week to the VISIONS Facebook and Instagram pages, which we invite you to follow.

Calling the Program

For urgent matters (only), call the program phone directly. Leave a message if there’s no answer, and messages are checked at least once a day. If you’re unable to get through, you may also call (not text) the VISIONS office. During off-hours, a 24-hour number is provided on the office message system.

  • Program Phone: +51-914-026-410
  • VISIONS Office: 1-406-551-4423

Weekly Calls Home

Kids receive their phones once a week for 30 minutes in order to connect with home. Leaders do not monitor who kids call during that time connecting with, so parents should talk with their kids before the program begins if you want to be sure that your child uses phone time to call home.

At international sites, the common way to make calls is through WhatsApp. Program leaders take kids to a wifi spot and if both the student and parent have WhatsApp downloaded, the call is free and convenient. If this option suits your family, please download WhatsApp on your respective phones. For kids or parents who don’t have this option, leaders will provide alternative options for making the calls.

Call Schedule

Participants receive their phones once a week sometime between 4:30 and 7 pm (program local time) for thirty minutes. The call day will be the same day of the week as the program start day. So if your child’s program begins on a Friday, their weekly call will be every subsequent Friday. Please mark your calendar and check the program dates here if you need a reminder of the start date.


  • We do not make calls the day before a program ends, but kids do get their phones back on departure day at the airport.
  • Calls are designed to be audio only, not video, as bandwidth is often very limited at our wifi spots.

Mailing Address

We don’t receive mail on the program. If you need to send something to your child, please contact the VISIONS office.


Packing Guidelines / Tech Policy

VISIONS places a high value on respect of the community members who welcome us year after year. We are not tourists. We are temporary community members, and as such must strive to honor the standards of our host community. We all need to be conscious of adapting rather than imposing our usual day-to-day conduct or dress on the places we visit.The community where we live and work will want to welcome you as a friend, and we do not want to alienate local contacts, who often include elders and community leaders who are accustomed to conservative apparel.

In addition to the cultural considerations, conservative dress protects you from the sun, heat, mosquito bites and minor cuts. Long-sleeved gauzy fabric is breathable and cool, and the body adjusts to protective clothing. You’ll be more comfortable if less of your skin is exposed. We understand that you may need to purchase some new or new-thrift items in order to adhere to the dress code, and we appreciate your understanding with this. 

  • Articles of clothing NOT permitted on VISIONS programs:
    • Short-shorts or short skirts. All shorts—for boys and girls—must be at least mid thigh and less will not be permitted. Students who arrive with shorts or skirts shorter will not be allowed to wear them, and will need to wear pants or go shopping on-site (at your own cost) when time allows. 
    • Crop tops (shirts need to be long enough to cover midriff)
    • Spaghetti strap shirts or dresses 
    • Low cut shirts (no deep v-necks, loose-hanging, wide cut necklines, or any shirt that revelas undergarmets )
    • Clothing that reveals undergarments
    • See-through clothing 
    • Spandex or yoga pants (under clothing such as shorts is permitted)
    • Bikinis 
    • Low riding pants that show boxers 

Note: If you bring clothing items that don't follow the dress code above, you won't be able to wear those items during the program. If you don't have sufficient appropriate clothing, you may need to purchase clothes on site at your own cost. Thank you for your understanding.



  • VISIONS is a cell phone / tech-free program, but [non-phone] cameras are allowed and encouraged. If you choose not to bring one, leaders will be taking photos throughout the program and we will share the photos with everyone at the end of the program.
  • Cell phones, music devices, e-readers and any other gadgets will be collected on the first day and will be returned on the final day. We make every effort to safely secure electronic devices, but VISIONS is not responsible for lost or stolen items.

Spending Money

Tuition covers almost everything during the program, but some participants like to bring extra money (around $30-50 per week) for personal items such as souvenirs, snacks, and baggage fees. VISIONS leaders encourage participants to turn in cash and cards at the beginning of the program and then check the money/cards out as needed. Please refer to your airline’s website for baggage fees (if applicable).

  • ATM Card: VISIONS recommends bringing an ATM card. They are more secure than cash and ATMs provide local currency. Additionally, they can be held in a parent's name because ATMs do not require identification.
  • Credit Cards: We recommend bringing a credit card for things like baggage fees and other expenses where cards are accepted. Since many small shops will not accept credit cards, however, you will still need a means for cash.
  • Cash: Please do not bring more than $150 cash—VISIONS can lock up cash in a secure area, but we don't want to accept more than $150 per person. You can rely on the ATM card for additional money needs.
  • Prepaid Debit Cards: These cards often do not work well in small local shops, so please do not plan on this as a primary payment option, especially if traveling outside the U.S.


  • Carry medications in their original containers, clearly labeled. Customs / airport security may sometimes check medications, so making sure they are in the original container is best. Confirm that you have enough for the entire trip.
  • Bring a pill box organizer(s) that has enough days to cover the entire program. Once you arrive to the program, you’ll place the prescribed pills in the pill box / days in order to keep track of meds.
  • We recommend you bring medications in your carry-on, so you will still have access to them if your luggage is delayed or lost.
  • It is recommended that participants carry a doctor’s letter that lists the diagnosis, treatment, and prescription routine (including generic names of the medication).
Packing List

Please download and print the following packing list:

Link to Peru Packing List (Printable PDF)

Passport / ID / Visas

Visas are NOT required for U.S. citizens. However, your passport must be valid for at least six months following the return date from Peru.  Additionally, the VISIONS office needs to receive a copy of your valid passport as soon as possible, as it is required for booking our tickets to Machu Picchu. It must be a clear copy, and black & white is preferred instead of color. Mail, fax, or email the copy to our office.

If you need a new passport, don’t delay! Processing for youth can take longer than adults, and you should pay for expedited processing if the trip date is less than two months away. U.S. citizens can hire a processing company (www.passportvisaexpress as an example), or do it yourself through the State Department (link here).

Passport Notes:

  • In addition to taking your passport to the program, please take a photocopy of the 2-page spread that includes your picture. Our leaders collect passports and photocopies for safekeeping during the program.
  • We also recommend that you leave a photocopy or digital image of your passport at home.
  • Participants who are not U.S. citizens must consult with the appropriate embassy or consulate regarding entry requirements. Please contact the VISIONS office if you need a letter confirming program participation.


Booking Flights
  • The VISIONS designated travel agent is Aileen Setiawan at Discover Travel, 215.925.6174 or
  • VISIONS strongly recommends that flights are booked with Aileen since she has the arrival and departure parameters as well as an overview of all participants’ itineraries in order to facilitate travel days. It is not guaranteed that there will be more than one participant on every flight, but participants booking flights through Aileen will be placed on the same travel itineraries whenever possible.
  • If families choose not to book with Aileen, the itinerary must be submitted to VISIONS for approval prior to booking. Neither VISIONS nor our travel agent will be able to assist with travel issues associated with flights booked through an alternative option.
  • In cases of flight delays or changed flight dates, Aileen is a resource, but there will also be instances when parents may need to call an airline to assist.
  • Unaccompanied Minor (UM) Service is required by some airlines for minors who are not traveling with an adult. Aileen will inform you of the requirements, and please also check the regulations of your carrier. UM assistance is arranged directly with the airline, but you will need to share the details with VISIONS so we can pass it along to program leaders. If you are not booking with Aileen and are booking directly with the airline using miles, the airline might not advise you of the UM requirement, which can cause last minute issues at the airport. It is each family’s responsibility to take care of UM requirements well in advance of travel day.
Trip Insurance
If you wish to purchase Trip Cancellation Insurance, please read more here.
Pre-Departure Covid Details


  2. Each participant must present proof of being fully vaccinated, including a booster if the final vaccine dose in the primary series is outside of 5 months prior to program start date.
  3. Don’t forget that we are asking all participants to wear a mask on travel days in airports, on airplanes, and all other modes of transportation.


  1. Students do not need to submit a COVID-19 test to enter Peru. However, each student must present proof of being fully vaccinated (including a booster if the final vaccine dose in the primary series is outside 5 months prior to the program start date) against Covid-19 prior to departure.
  2. However, regardless of official country entry requirements, VISIONS does require that each participant take a home or clinic antigen rapid test the day before traveling to the program. We do not require submitting evidence of a negative result, but a positive result would mean a delay of traveling to the program. Keep in mind that we are working with communities that are often more vulnerable than your own community and that local healthcare is not necessarily to the same standards.
  3. We are also asking that all students bring an iHealth Covid-19 Antigen Rapid Test with them to the program. iHealth Covid-19 Antigen Rapid Tests can be purchased here. Although students no longer need to have a negative covid test to get back into the United States, we would still like to have each student have an iHealth Antigen Rapid Test with them.


  1. All students must complete an Affidavit of Health prior to departure to enter Peru within 72 hours of departure.
  3. The form will ask you a series of questions.
    1. If you are a U.S. citizen you will select your nationality as EE.UU
    2. Select PAS under documents for your passport
    3. Department: Cusco
    4. Province & District are both Urubamba
    5. Contact number: put your own number
    6. Real address: Avenida Mariscal Castilla 610 Urubamba 08661 Peru
    7. If the form does not accept your phone number under the phone number section, you can either put your country code in the ‘city code’ section, or if it will still not accept your number, add enough numbers for the form to accept the number and move on.
    8. People with whom you will be accompanied, please just put: Maureen Crammond (female), age 28; no symptoms or illnesses
  4. Print and carry a copy of this finalized form to Peru and also take a picture of it on your phone. You must also take your vaccination certificate. Anyone who does not complete their travel requirements will be DENIED entry. VISIONS cannot override this, so follow all of the instructions carefully. This is the responsibility of each family.
  5. Please also stay up to date as entry requirements continue to change and evolve. We encourage you to look at the Peruvian Tourism entry protocols for up-to date information as well as the U.S. Embassy in Peru Covid-19 Information page.


  1. Complete the Affidavit of Health:
  2. Print the Affidavit of Health and take it with you; also have a digital copy
  3. Carry your Covid Vaccination Card with you (not a copy!); also have a digital copy
  4. Don’t forget to bring and wear a mask on travel days – and bring one extra as Peru requires people to double mask on all domestic flights!
Travel Days
  1. Print this information
  2. Review it before the trip
  3. Participant carries a physical copy while traveling (& can save to phone)

Pre-departure Checklist

  • Make sure you reviewed the Peru FAQ’s Pre-Departure Covid Details which has detailed instructions on how to complete the Affidavit of Health to enter Peru.
  • Register to travel (note this may change, so be sure to check with your airline)
  • Print copy of electronic ticket form and carry with you
  • Carry your covid vaccination certificate (not a copy) 
  • Check your airline for schedule changes the day before and the day of departure
  • Keep your passport or other ID safe & accessible
  • Have your money / debit card safe & accessible
  • Carry your cell phone and charger in your carry-on (rather than packing in checked bags)
  • Download WhatsApp for Calls Home during the program (participants & parents)
  • Put your home address (not program address) on your luggage tags
  • Wear your VISIONS t-shirt on flight day if you can
  • Carry an optional Parental Consent to Travel form (not mandatory)
  • VISIONS does not put kids in touch with each other who have the same connecting flights en route to the program. Please just go directly to your connecting gate—there may be other teens wearing VISIONS t-shirts!

Airport Arrival / Customs Instructions

  1. If you have a connection, go directly to the gate of the next flight, even if it’s a long connection. Check the flight screens for the gate number; ask for help from airport personnel as needed. 
  2. Upon arrival to Lima, you will walk with everyone else from your flight through Immigration, where you will have your passport stamped and may be asked some questions about your travels.
  3. Provide the following info on your Customs form (you will receive a customs form on the airplane):
    • Primary purpose of the trip is “tourism,” since this is not for a job.
    • The address you’ll be staying at is: 
    • “Avenida Mariscal Castilla 610 Urubamba 08661 Peru”
  4. Next you will collect your luggage (you must collect luggage in Lima!) and go through Customs. Even if your bag is checked through to Cusco, you must retrieve it in Lima. Entering Customs requires having your checked bag with you, and then you will re-check it for your Cusco flight. 
  5. You will then exit the secure area (but DO NOT exit the building), where your VISIONS leaders will be waiting for you, inside.
    • Note: there are often a lot of people meeting friends and family here, so it’s important that you actively look for your leaders. 
    • DO NOT proceed to check in for your Cuzco flight without first connecting with VISIONS leaders.
  6. You will then exit the secure area where your VISIONS leaders will be waiting for you. Do not leave the airport until you’re with your leaders.
    • Note: there are often a lot of people meeting friends and family here, so it’s important that you actively look for your leaders.
  7. Leaders will be holding obvious orange umbrellas and wearing VISIONS t-shirts!
  8. Once with leaders, participants make a quick “arrival call home.” Notes:
    • Kids who arrive the night before the flight to Cusco (who stay the night with leaders in Lima) will make the call home that night from Lima. This call may occur upwards of 2 hrs after the flight lands due to the time it takes to get through Customs. Once the call is made, phones are collected and the next call will be the following week (see “Being in Touch” section). Kids do not make another call once they reach Cusco or our homebase since they are now with leaders.
    • Kids who arrive to Lima the morning of the connecting to Cusco typically do not make the call home until arriving to Cusco, as time can be tight for making the connecting flight, especially with an entire group to check in. Once kids make that call home with a leader, the next call will be the following week (see “Being in Touch” section). Kids do not make another call once they reach our homebase since they are now with leaders. 

Airport Issues Help

The VISIONS office is available 24/7 while participants are traveling at +1 (406) 551-4423.

  1. If there are any flight delays that will affect a participant’s arrival time (to the program), participants should contact the VISIONS office immediately. 
  2. If bags are lost, leaders will do their best to handle it on the spot and will be in touch with parents if assistance is needed.
  3. If you cannot find leaders in the airport
    • Remain inside the airport
    • Do not leave the secure pickup area
    • Actively look for leaders holding an orange umbrella and/or wearing VISIONS shirts
    • If after 10 minutes you have not found a leader, call the VISIONS office from a Customer Service desk or your own cell phone (service providers allow temporary phone service activation if needed.