Terms & Conditions

NOTICE: VISIONS Service Adventures reserves the right to change its Terms and Conditions at any time without notice to any party. Additionally, VISIONS publishes its Terms and Conditions in several places. In the case of any discrepancy between published versions, the Terms and Conditions provided to parent/guardian to sign upon enrollment shall control.

“I,” “me,” “my,” or other first person references shall include both the minor participant and the participant’s parent/guardian, unless the context requires otherwise. References to “participant” includes adults and minors. References to “program” may include but is not limited to: leaders, other participants, community partners and associates.

 

TUITION & TRIP INSURANCE

 

Tuition includes almost all program expenses, such as: 

  • Lodging during the program
  • Meals and healthy snacks
  • Service projects
  • Activities and excursions 
  • Curriculum
  • Transportation during the program
  • VISIONS leaders, local staff, and guides

Tuition does not include airfare, baggage fees or other travel-related expenses, medical expenses, cost of evacuation that is not covered by the provided evacuation insurance, health and travel/trip insurance, personal spending money, country arrival or departure fees, lodging related to travel or medical care, or ferry fees from St. Thomas (BVI program). Since participants sometimes do not bring adequate funds for these non-covered expenses, VISIONS adds $250 to tuition and fully reimburses whatever is not used by or for the participant during the program.

Tuition Dates:

  • Deposit: $800 deposit is due upon being accepted, is applied toward tuition, and holds a space on the program. It is fully refundable until January 15th and then becomes nonrefundable.
  • Tuition Balance:  Due March 1st or must be paid in full if registering after March 1st. 
  • Refunds: Tuition is 50% refundable until 75 days before the program start date, after which point it is nonrefundable. 

We understand that personal and family plans sometimes change, and we therefore strongly recommend purchasing trip cancellation insurance for additional protection. Contact your insurance provider or refer to the VISIONS website FAQ section for options. 

Notification of a participant’s program cancellation must be received in writing in order to receive the 50% refund.

Because VISIONS makes commitments and financial decisions related to each person’s participation in advance of the program, tuitions outlined above are nonrefundable for any reason, including but not limited to, family or personal emergencies, physical or mental illness or injury voluntary departure, participant dismissal, and general concerns, anxieties, and/or failure to comply with quarantine and testing requirements related to communicable diseases or epidemics. 

Listed tuition prices are for payment via ACH transfer or check. Payment by credit card is an additional 3%, and payment by international wire is $30.

IF VISIONS MUST CANCEL, REFUND POLICIES ARE MODIFIED: Program activities or sites may be altered or canceled due to any force majeure, including, but not limited to, weather, fires, inaccessibility, disease outbreaks or epidemics, governmental order or other such reasons, cultural sensitivities, or other conditions affecting the wellbeing of participants. Participants will be notified as soon as possible in the case of significant changes. If the program must close after the program begins but before the scheduled last day, whether by government order or by a decision from VISIONS that doing so is in the best interests of participants and leaders, tuition will not be refunded and VISIONS is not responsible for other expenses incurred including airfare, credit card fees, and any other costs, losses or other damages. Trip insurance is always encouraged.

In the case of cancellation by VISIONS before the start of program, the options include:

  • Transfer to another available program of participant’s choice (transfer to a less expensive program will receive a refund of the balance; transfer to a more expensive program will necessitate payment of tuition difference). 
  • Carry full tuition (including the $800 deposit) to a future program (three year deadline; transferable to family or friends).
  • Receive a full refund of tuition paid, less the $800 non-refundable deposit.

Roll tuition to the VISIONS Foundation for a tax-deductible donation.

 

TERMS OF PARTICIPATION

 

BEHAVIOR 

All VISIONS policies are established with health and welfare, common sense, group dynamic, and local laws in mind. 

VISIONS is a Zero Tolerance program regarding consumption, possession, or attempted possession of alcohol and drugs, including medical marijauna/illegal substances. Consuming, possessing, or attempting to possess alcohol or drugs/illegal substances will result in immediate dismissal from the program. Participants may not abuse over-the-counter drugs or use medications not prescribed to them. Other activities that are prohibited on the program include: (1) Sexual contact—meaning conduct deemed unacceptable in public places, and (2)use of tobacco, vape pens and e-cigarettess.

VISIONS expects that all participants understand that they will be asked to put the group’s needs ahead of their own. Participants are ambassadors for VISIONS while in our host communities, and are expected to uphold an ethic of service and goodwill. Appropriate, considerate conduct, and respect for program policies are essential. We live and work in the public eye, and appropriate behavior, language, and clothing are necessary. Participants assume responsibility for their conduct and their part in creating a productive group experience.

VISIONS may refuse and/or rescind acceptance at any time, to any participant who is believed to be unsuitable for VISIONS programs, for reasons including but not limited to: physical or mental health, physical ability with or without reasonable accommodation, behavioral history, attitude, or if the participant is not in agreement with VISIONS terms of participation/program goals. Failure to disclose information regarding the participant that results in inappropriate program placement is cause for dismissal without refund. If VISIONS rescinds a participant’s acceptance prior to the program start date, paid tuition will be reimbursed at the sole discretion of VISIONS. 

VISIONS reserves the right to rescind participation in a program at any time to any participant who subjects the program to any risk of harm or disrespect. Inappropriate or romantic relationships, ongoing profanity, pervasive negativity, bullying, unsafe conduct, self-harm, body modifications, and chronic defiance of protocols also are grounds for reprimand/dismissal at the sole discretion of VISIONS. Body modifications include new tattoos or piercings, and any other activities or actions that would subject one to unnecessary health risks and/or wound care. 

Dismissal or early departure from a program is without rebate or refund. Expenses related to dismissal, such as a new flight, are the responsibility of the participant. In the event of dismissal, the participant is responsible for purchasing a ticket for the most immediate flight home that allows for travel time to the airport from the program home base.                            

FLIGHTS & TRAVEL

VISIONS suggests that flights are booked with our designated travel agent. Flights follow arrival and departure time parameters, and the travel agent books participants on the same itineraries whenever possible. If a participant chooses to book through an alternative option, the itinerary must be approved by VISIONS prior to booking. VISIONS will approve flights that fall within the defined arrival and departure parameters, or may opt to charge an additional transportation fee for travel outside of the defined parameters. If a flight is approved and booked through an alternative option, the itinerary must immediately be provided to VISIONS. 

Flights are not chaperoned by VISIONS staff. Delays, cancellations, missed flights, or other travel issues are not the responsibility of VISIONS nor VISIONS designated travel agent. While we attempt to assist with travel issues, please note that airline schedules, weather, and other unforeseen circumstances are out of our control, and parent/guardian or participants may need to be in touch with airlines directly, and in rare situations may need to stay in airport hotels unaccompanied. 

DRESS CODE

All participants are required to comply with the dress code as outlined on the packing list. The modest dress codes have been developed intentionally to be appropriate for the cultural and social standards in our communities. As guests, temporary residents, and collaborative partners in our host communities, insensitivity to the dress code interrupts the program and undermines important local relationships. Participants may only bring clothing that falls within dress code parameters. If dress codes are not followed, the participant may be required to immediately purchase appropriate clothing at their own expense. 

PHONES, ELECTRONICS & VALUABLES

VISIONS is an electronics/gadget-free program, meaning laptops, tablets, e-readers, music devices and other tech should not be brought to the program. (We have music & speakers at many of our worksites and homebase.) With the exception of a call home when met by VISIONS leaders at the arrival airport, VISIONS is tech free with respect to phones and calls or digital messages to home, and leaders collect cell phones upon a participant’s arrival. Parents are called if a participant is taken to a clinic or if another situation deems calling home. For urgent matters and questions during the summers, parents may of course call the VISIONS office. During off-hours, a 24-hour number is provided on the office message system. 

Cameras are allowed, but must be separate from a phone or Internet device. Unnecessary valuables, including tech devices beyond a cell phone for travel days, should be left at home. While leaders do their best to secure all belongings on site, VISIONS is not responsible for theft or loss of personal property or equipment, nor are those items covered by VISIONS insurance.

FOOD & ACCOMMODATIONS

Menus consist of meat and vegetarian entrees and side dishes. Any food allergies and dietary restrictions must be noted on the Health and Behavior Form so that requests can be evaluated in advance of the program.

Accommodations and resources available in program locations are unsophisticated compared to home. We live in communal and rustic settings and make every effort to create a comfortable, clean, and welcoming environment within the framework of the host community. In locations where tap water is not potable, we purchase bottled water for drinking and cooking.